Purchases

Questions about in-game and real money purchases

I Didn’t Receive an Item Purchased with In‑Game Currency

If an item purchased with in-game currency didn’t appear in Pixel Strike 3D, try restarting and checking the correct inventory category first. If it’s still missing, contact Support with your User ID, item details, purchase time, and screenshots so the team can reimburse or restore it.

7 viewsLast updated Apr 11, 2026

I Didn’t Receive My In-App Purchase

If your Pixel Strike 3D purchase didn’t deliver Credits or items, try quick sync steps first, then contact support with your User ID and a receipt screenshot so we can verify and reimburse/grant the missing content.

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